Privacy Policy

At HospitalityOS, we are committed to protecting the privacy and security of our website visitors, customers, and newsletter subscribers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.hospitalityos.tech or engage with our services.

1. Information We Collect

a. Information You Provide Directly

We collect information that you voluntarily provide to us, including when you:

• Fill out our contact form (name, email address, message content)
• Sign up for our email newsletter (name and email address)
• Make a purchase through our website (name, email address, billing information, and payment details processed securely through our third-party payment processor)

b. Information Collected Automatically

When you visit our website, we automatically collect certain information through Google Analytics, including:

• Pages visited and time spent on each page
• General geographic location (country, city)
• Device type, browser, and operating system
• Referring website or source

This information does not personally identify you.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries submitted through our contact form
• Send our newsletter to subscribers who have opted in
• Process and fulfill your purchases
• Improve our website's functionality and user experience
• Communicate with you about our services, updates, and relevant information

3. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as your IP address, browser type, pages visited, and time on site. This data is anonymized and aggregated — we cannot use it to identify you personally.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. Email Communications

If you sign up for our newsletter, we will use your email address to send you updates, research, and information about our services. You may unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us at hello@hospitalityos.tech.

We will never sell or rent your email address to third parties.

5. Payments

If you make a purchase through our website, payment information (such as credit card details) is collected and processed by our third-party payment processor. We do not store your full payment card information on our servers. All transactions are encrypted using SSL technology.

6. Cookies

Our website uses cookies — small text files stored on your device — to enable Google Analytics tracking and improve your experience. You may configure your browser settings to refuse cookies, although this may affect certain website functionality.

7. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist us in operating our website and conducting business (under confidentiality obligations)
• Law enforcement or regulatory agencies when required by law
• Parties involved in protecting our rights, property, or safety

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you would like to request deletion of your data, please contact us at hello@hospitalityos.tech.

9. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can remove it.

11. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy, please contact us:

HospitalityOS
Email: hello@hospitalityos.tech
Website: www.hospitalityos.tech
Location: Colorado, United States