Case studies
What the work looks like in practice.
Two of these are operator records, from hotels HospitalityOS's founder owned and ran. One is a client engagement under way. Names are withheld.
Operator record
One morning view for a 50-room New York City hotel
Thirteen morning reports became one. Managers got back more than 17 hours a week and guest satisfaction rose 12%.
Read the case studyOperator record
How a ten-location hospitality brand sold 96% direct
One guest record across ten locations, guest NPS above 80, and one playbook for more than 200 staff.
Read the case studyIn progress
Mapping over 50 platforms at a multi-attraction entertainment venue
Expected result: one map of every platform, the manual work ranked by hours lost, and a build plan, in 15 hours.
Read the case studyWant to know which of these looks most like your property? See the advisory services or book a 15-minute call.