When ownership asks what you're doing about AI, have the answer. And have it before the hotel down the street does.
AI for Hoteliers teaches your management team to run the back office with AI they already control. No new software. No IT project. Nothing that touches your guests. Your first automation runs in your first session.
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No AI experience needed. If you've only ever typed a question into a chatbot, you're exactly who this is built for. We start at zero and get you to AI that works with your calendar and inbox. No AI or privacy policy at your hotel yet? We help you create and adopt one.
Built by Peter Mack, founder of HospitalityOS. 25 years in hospitality. Owned 10 hotels, worked with more than 800.
Two questions you don't want to fumble
"What are we doing about AI?"
Ownership and asset managers are asking every GM this now. You want a real answer and a one-page summary you can hand them, not a shrug in the quarterly call.
The hotel two blocks over
They're already answering reviews and group inquiries faster than you are. Falling a season behind on this is slow and expensive to undo.
Not software. A skill your team keeps.
Most hotel AI asks you to trust a tool with your guests. This is the opposite. You and your team learn to use the AI you already have, on the back-office work that eats your week. Nothing to install. Nothing guest-facing to go wrong.
One recipe a week
A single task, the exact prompts, a five-minute video. Not a forty-hour course nobody finishes.
A library you can paste
Hotel-specific prompts and plug-in templates. The morning report, review replies, the owner's report, a group proposal. Built for your property type.
Current every month
A one-page brief on what actually changed in hotel AI, plus weekly live office hours with Peter. So you're current every month, not once.
Where you'll be, and when
Your first session
One automation is running before you log off.
Week one
Guest review replies and your morning report are handled.
Day 30
AI that works with your calendar and inbox, not just a chat window. The goal is 5 to 10 hours a week back.
Day 90
Your team runs its back office with AI on its own, and you have a one-pager that shows ownership exactly what you're doing.
Everything in the membership
The tasks your team automates first
Answered within 24 hours, in your hotel's voice.
Night-audit export to a one-page brief in five minutes.
A half-day becomes an hour.
A tailored proposal the same day.
Requests, pre-arrivals and service recovery, drafted for you.
Competitor moves summarized. You keep the judgment call.
A brain-dump becomes a finished SOP or a staff quiz.
The daily huddle and announcements, drafted.
Real support, from a real operator
The other AI courses hand you a chatbot and call it coaching. Here you get people. A room full of operators working on the same things, weekly office hours with Peter, and one-on-one help the moment you're stuck.
"I owned ten hotels and worked with more than eight hundred. I built this so a GM can get the same leverage without hiring anyone or buying software."
Peter Mack, founder of HospitalityOS
A room full of operators
GMs and exec teams from other properties, sharing what's working this week. Post a question and get an answer from someone who runs a hotel, not a forum of strangers.
Live with Peter
Every Tuesday. Bring a real task and watch it solved on the call. Peter owned ten hotels and worked with more than eight hundred. Every session is recorded, so you never miss one.
Help the moment you're stuck
Stuck on your morning report, or on connecting AI to your inbox? Reach out and get a direct hand from Peter and the team. You are never left guessing.
Join the membership
Full access for one GM or executive. Cancel anytime, no contract.
Start your membershipUp to five seats. Your GM, revenue, sales, F&B and front office, together.
Add your teamQuestions answered within one business day, by hoteliers who have done this before.
A management hour costs you $40 to $60. Five hours back a week is $800 to $1,200 a month. The membership is $99. Do the math on the first review you answer in thirty seconds.
Before you join
Something not covered here? Ask our AI assistant for an instant answer, or book a call with Peter.
Do I need to be technical?
No. If you can write an email, you can do this. It's built for operators, not engineers.
Does this touch my guests?
No. Everything here is back-of-house, and you review every draft before it goes anywhere.
How much time does it take?
About twenty minutes a week to learn a recipe. It gives back hours.
What software do I have to buy?
None from us beyond the membership. You use AI tools you likely already have access to.
Is my data safe, and will this comply with our policy?
At signup we ask you to send any data-privacy or AI policies you have to follow. We review them with you, turn them into plain rules, and help you keep your work inside them. We can't guarantee compliance for you, that's always your hotel's call, but you'll know exactly what your rules are. No AI or personal-information policy yet? Most independent hotels don't. We help you create one and adopt it, so you're ahead of the ones that do. And you always decide what you paste.
Can my whole team join?
Yes. The property team plan covers up to five seats across your management team.
What if it's not for me?
Cancel anytime, no contract. And if you're not satisfied, we'll refund your first month.
Be the GM with the answer.
AI for Hoteliers, by HospitalityOS. $99 a month, cancel anytime.
AI answers from our membership details. For anything else, book a call.